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Our customer service team will do its best to respond to your email within 24 hours, and they usually reply in a much shorter time. We look forward to hearing from you.
USER ACCOUNT RELATED
Creating an account at Sunglasses and Beyond enables you to shop faster, keep track of your order status and access previous order history. You can also choose to receive special promotions and discounts.
The accuracy and validity of the information you provide when registering an account and placing your order is crucial and will affect your order’s processing and dispatch time.
To stay informed about new arrivals, specials and discounts available only to our newsletter subscribers check the newsletter box.
The e-mail address you provided during registration is your log-in. The password is case sensitive. In the event of you forgetting your password you can retrieve it with your login name (your e-mail address). If you forget your login name or you did not receive your new password, please contact us for assistance. Feel free to contact us with any question or problem regarding accessing or using your account.
Once you have created an account you are able to place orders on our secure website. You will not loose any items in your Shopping Cart when you log out. You will be able to estimate shipping costs at any time during shopping. After you submit your order we will notify you of all changes to your order’s status.
At sunglassesandbeyond.com there is no minimum order size, however, we cannot break dozens or sell sunglasses by pairs. A Single sale unit is one dozen (unless stated otherwise).
- All major Credit/Debit Cards
sunglassesandbeyond.com accepts all major credit cards. Please double check and make sure that correct card number is entered without spaces. If you are still experiencing difficulties processing your order, please contact us for assistance.
Sales tax applies to all customers orders, unless a copy of your Tax Certificate is provided.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us. We will reveal only the last four digits of your credit card number when confirming an order with you over the phone. It is important that necessary precautions are taken by protecting your computer from unauthorized use and not revealing the account password to anyone.
sunglassesandbeyond.com utilizes a program that is integrated with our shipping partners software for calculations of shipping. It allows to instantly calculate postage expenses specific to your postal code and to the items in the cart. You can calculate shipping costs for the items you accumulated in the Shopping Cart at any time during shopping. The actual (not estimated) costs of shipping will be provided for all shipping methods available to your zip code or country.
Sunglassesandbeyond.com does not disguise any handling fees in the shipping summary. The shipping rates you pay are our bulk discounted UPS or the standard USPS rates. Our international UPS rates are half the standard UPS charge.
Please see the map for shipping times in the US via UPS Ground.
The current status of your order can be viewed from your user account. Additionally, e-mail notifications will be sent to you whenever the status of your order changes.
Sunglassesandbeyond.com ships orders worldwide.
No, all orders are shipped via our UPS and USPS accounts.
No, we don’t ship C.O.D.